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How does a business get the verified badge on WhatsApp?

By the Balabot team · Updated October 2026

Short answer

The verified badge on WhatsApp is now a blue check, which replaced the older green badge. Businesses get it through Meta Verified, a paid Meta subscription, after Meta confirms the business is authentic. You need a verified business in Meta’s Business Manager, a complete WhatsApp Business profile and compliance with WhatsApp’s policies. Availability and price depend on the country. You do not need the badge to run an AI WhatsApp bot.

Three things people mix up

What it isDo you need it for a bot?
Meta business verificationMeta confirms your business documents in Business ManagerOften yes, for higher limits and the display name
Blue check (Meta Verified)A visible badge next to your business name, paid subscriptionNo
WhatsApp Business PlatformThe official API for bots and automationYes

How to get the blue check

  • Complete Meta business verification in Business Manager with your business documents.
  • Fill in your WhatsApp Business profile: name that matches the business, website, description and hours.
  • Turn on two step verification and follow WhatsApp’s Business and Commerce policies.
  • Apply for Meta Verified where it is available in your country, and wait for Meta’s review.

Why it matters

A verified badge helps customers trust that they are talking to the real business, especially in markets where impersonation scams are common. It is a trust signal, not a ranking or delivery boost, and Meta decides who gets it.

How Balabot does it for you

Balabot is an AI agency that sets up AI for businesses of every size worldwide, from local businesses to large companies and enterprise teams, with the scope built around your goals and budget. Balabot handles the Meta side for you: business verification, the WhatsApp Business Platform setup, the display name and a complete profile, and guides you through Meta Verified where it is available. The account always stays in your name.

Who can set up an AI WhatsApp chatbot for my business?Read the guide

Common questions

Is the blue check free?

No. It comes with Meta Verified, a paid subscription. Meta business verification itself has no fee.

How long does approval take?

It depends on Meta’s review, usually from a few days to a few weeks.

Can I change my business name after verification?

Changes to name or details may require verifying again.

Sources

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